E M 526 Constraints Management
Course Objectives
Students will gain a foundation in the theory of constraints, using its concepts and tools to improve their ability to think, focus, make decisions and communicate.
Learning Outcomes
Upon satisfactory completion of the course, students will be able to:
- Describe the purpose and goal of a business system
- Understand the impact of their decisions and actions on the performance of the system in which they work
- Execute the TOC Five Focusing Steps to improve the performance of a system
- Utilize various TOC Thinking Process tools to solve day-to-day challenges
- Utilize various TOC based methods to understand and gain collaboration from stakeholders when pursuing a change
- Apply the TOC Thinking Processes systematically to a significant problem set and find the answers to the 3 questions of change: What to Change, To What to Change, and How to Cause the Change
- Obtain a TOCICO Jonah Certificate of Recognition for the TOC Thinking Processes
Course Topics
- Introduction to Theory of Constraints
- The Goal of the Organization, The Goal of Your Job
- Defining a System
- Holistic Analysis of a System
- Throughput, Inventory and Operating Expenses
- Performance Measures
- The 5 Focusing Steps of TOC
- Applying the 4 Concepts of Flow
- The TOC Thinking Process Tools
- The 3 Questions of Change
- The TOC Thinking Process Tools
- Psychology of Change
- Communicating for Collaboration
- Case Studies & Guest Speakers
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