Online Course

E_M 580 Quality Control and Reliability

Term

Fall 2025

Duration

16 weeks, Live Online

Price

Non-Refundable Application Fee: US$90
View Tuition and Fees for Tuition Rates

Admission

Apply online via EngineeringCAS. Priority application deadlines by term: November 15 (Spring); July 15 (Fall); March 15 (Summer)

Course Description

This course covers quality improvement analysis for process and product quality; statistical process control, and capability studies. The class addresses statistical methods used in quality analysis, and modeling process and product quality.

Semester Credits: 3
Prerequisites: None
Location: Global Campus

Course meets at times posted via web conferencing software.

Gain Expertise in

  • apply the DMAIC Process (Define, Measure, Analyze, Improve, Control)
  • model process quality
  • make inferences about process quality
  • learn methods and philosophy of statistical process control
  • create and use control charts for variables
  • create and use control charts for attributes
  • perform process and measurement system capability analysis

Lectures are live and interactive

Delivered 1x/week—early evening

Each live session is recorded

Instructor

Dr. Steve Addison brings over three decades of experience in engineering, workforce development, and technology to his role as Associate Professor in WSU’s Master of Engineering and Technology Management program. He began his career as an apprentice at British Aerospace on guided missile projects, later earning a BA and PhD in Engineering from the University of Cambridge.

His career spans aerospace, manufacturing, cybersecurity, and electronics in the UK and USA. He consulted at Frazer-Nash on defense, energy, and commercial projects, and later worked in Silicon Valley leading development, marketing, and support for electronics thermal analysis software.

In education, Steve developed four Bachelor of Applied Science degrees and multiple associate and certificate programs at Lake Washington Tech, Clover Park Tech, and Bellingham Tech. At Oregon Institute of Technology, he served as Site Director for the Seattle campus and as Department Chair for Mechanical and Manufacturing Engineering, leading graduate program development and teaching courses from production systems to project management.

As a consultant, he has delivered process improvement projects, digital learning systems, and large-scale proposals—including a $2.3B Coos Bay container port grant. A Lean Six Sigma Black Belt, he equips professionals with tools to improve systems, drive innovation, and achieve results.

Applicants to the ETM program must have the following:

Minimum requirements:

  • a bachelor’s degree from an accredited institution
  • a transcript*
  • at least one letter of recommendation**
  • a personal statement
  • a résumé showing work experience

Learn more about the Master of Engineering and Technology Management.

Minimum requirements:

  • a bachelor’s degree from an accredited institution
  • a transcript*
  • a personal statement
  • a résumé

Because the certificates consist of regular graduate courses, admission to the graduate school is still necessary.

Learn more about ETM certificate programs.

* The ETM program is designed for working professionals, and we highly value your work experience and determination. We may be able to offer provisional admission to those who do not meet the Graduate School’s minimum 3.0 GPA requirement. Please contact us at etm@wsu.edu for more information.

** The program accepts both academic and professional letters.

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