Students use a computer lab in the Multimedia Classroom Building.

Support and Resources

Technical Support


Log into canvas with your WSU NID and password.

If you run into a problem with Canvas, please contact Tech Support at 509-335-4320 (direct) or 800-222-4978 (toll-free, select 2 then 1), or send an email to for a response within 24 hours. Other resources are available on the Global Campus Virtual Course Space.

Crimson Service Desk

Crimson Service Desk offers technical assistance for students, faculty, and staff via online, phone, email, and walk-in. Need assistance with your wireless or your Network ID password? Visit their website or contact them at 509-335-HELP (4357) or

IT Support for Online Students

Regular Hours

Monday-Thursday 7:30 AM-6 PM (Pacific Time)
Friday 7:30 AM-5:30 PM (Pacific Time)

  • Call 509-335-4320 or 800-222-4978 and select 2, then 1.
  • Email and someone will respond to your concerns within one business day.

Evening and Weekend Support

  • Call after-hours support at 800-659-2571.

Student Resources

ASWSU Global

All ETM students are automatically members of the Associated Students of Washington State University Global Campus (ASWSU Global).
» Visit ASWSU Global’s list of services for online students.

Cougar Card

WSU student in a WSU hoodie.

The CougarCard is your official University ID. You can use it for everything from access to athletic events to purchasing books from The Bookie. You can even link it to your debit card by upgrading to CougarCard Maxx.
» Order your CougarCard.

Library Support

Services available include access to over 3.5 million books, journals, documents, microforms, newspapers, indexes, and full-text database; reference assistance; borrowing WSU-owned books and other circulating materials; and photocopies of non-circulating materials. Distance students can request assistance with research projects by calling: 1-800-435-5832 or emailing
» Explore WSU Global Campus Library Services.

Military Affairs

For all veterans related questions please contact the Office of Veterans Affairs at 509-335-1234by email at, or visit the office in Holland Library, Room 120BA on the Pullman campus. 

Writing Center

Online student writing support is available from WSU’s Graduate and Professional Writing Center. Assistance is provided to help students revise and proofread their work.

Copyright Office

Visit the ucomm website if you have any questions regarding WSU’s copyright policies.

Health and Wellness

Visit the Global Campus website to learn about student mental health resources

Academic Partnerships

As a student enrolled in the Engineering and Technology Management (ETM) program, you have the opportunity to join both the American Society of Engineering Management (ASEM) and the Theory of Constraints International Certification Organization (TOCICO). This student membership benefit is designed to provide you with supplementary resources, networking opportunities, and avenues for professional development that align with your studies and future career goals. If you have any questions or need assistance with the activation process, please reach out to