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Voiland College of Engineering and Architecture Engineering and Technology Management

Engineering and Technology Management Courses

E M 401/501
Management of Organizations

3 semester credits
This course explores issues dealing with individual behavior in work organizations. The major goals of the course are to learn various approaches to motivation, leadership, and team building and to illustrate how and when those approaches are appropriately used. A key focus of the course is on team management skills and how to organize groups for maximum effectiveness, motivate group members, and promote and reward team success.
Download Course Syllabus for E M 401
Download Course Syllabus for E M 501
Core Selective for:
Master’s Degree
Selective for:
Certificate: Constraints Management
Certificate: Project Management

E M 403/503
Managing Variability Using Statistics

3 semester credits
Engineering and technical managers are often confronted with problems dealing with variability and uncertainty. This course focuses on analyzing and using data to understand situations and processes so decisions can be made under terms of variability and uncertainty. Students learn to read and interpret statistical literature; apply statistical methods in evaluating data; make decisions based on the data collected; and identify and manage variability and uncertainty in engineering and management systems. This course prepares students with diverse technical backgrounds and objectives with fundamental probabilistic and statistical concepts, methods, and techniques for use in engineering management through a balance of theory and application involving engineering decision-making, including situations in which uncertainty and risk are important. Emphasis is placed on problem definition, solution, and interpretation of results.
Download Course Syllabus for E M 403
Download Course Syllabus for E M 503
Core Selective for:
Master’s Degree

E M 505
Finance for Technical Systems

3 semester credits
Today, it is nearly impossible for an engineer to perform without considering the financial implications of the project design, manufacturing, construction, sales, and the company’s strategic plan. Traditional accounting and financial decision making are not always helpful to the engineer who needs to cut through the paper work and get to the bottom line. As a result, engineering and cost accounting are usually at odds with each other. A smart approach to finance, its implications to technical processes, and financial management of the technical firm are needed and are covered in this course.
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Core Selective for:
Master’s Degree

E M 508
Legal Concepts for Engineering and Technical Managers

3 semester credits
Provides the career technical or engineering manager with a general understanding and knowledge of business law and the legal environment. The course covers generally the laws of the constitution, contracts, sales, business organizations, agency and employment, property, torts, crimes, government regulation, government contracting, and litigation.
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Required for:
Certificate: Project Management
Certificate: Construction Project Management
Elective for:
Master’s Degree

E M 420/520
Contract Project Management

3 semester credits
This course addresses project management as performed primarily through contracts or other formal agreements. For those who may participate in projects as an owner, a contractor, or a subcontractor, the course introduces the subjects of planning, organizing, and managing projects from start (the proposal) to finish (project closeout). Most topics are applicable to any type of project, with the primary emphasis on construction-type projects. Critical path scheduling and earned value management techniques are introduced. Course content does not include details of design or construction technology, but rather concentrates on the latest construction industry practices for project management, for both commercial and government clients. Management and leadership techniques for projects are emphasized.
Download Course Syllabus for E M 420
Download Course Syllabus for E M 520
Required for:
Certificate: Construction Project Management
Core Selective for:
Master’s Degree
Selective for:
Certificate: Project Management

E M 422/522
Leadership, Supervision and Management

3 semester credits
Solving technical problems often involves the contributions of human resources. Leaders recognize the involvement of human beings, who bring with them more than just the knowledge and skills desired by some managers. This course is a study of the roles of leader and supervisor and the dimensions of effective supervision in business and technical environments. Human relations, leadership, counseling, motivation, communication skills, problem solving, and decision making are covered. The primary goal is to introduce the fundamentals of supervisory management and provide practical advice on how to handle real-life, on-the-job situations. The course covers terminology necessary for business and professional communication; planning and organizing; staffing, training, motivation theory and practice; appraisal and counseling of employees; and managing a diverse work force.
Download Course Syllabus for E M 422
Download Course Syllabus for E M 522
Required for:
Certificate: Construction Project Management
Core Selective for:
Master’s Degree
Selective for:
Certificate: Constraints Management
Certificate: Project Management

E M 426/526
Constraints Management

3 semester credits
This course introduces the student to the Theory of Constraints. Students learn the formal analysis techniques that find the limiting factor in any system, to clearly identify the goal and necessary conditions that must be met to achieve success, and to think logically and formulate cause and effect relationships. They learn to differentiate between the many annoying problems that exist in a system and to find the core problem or root cause of the many negative effects. Students learn how to find breakthrough injections that open the way for solutions that eliminate the conflict that has always prevented the core problem from being solved. They also learn how to break down the obstacles that prevent near impossible tasks and how to cause change to occur within the system.
Download Course Syllabus for E M 426
Download Course Syllabus for E M 526
Required for:
Certificate: Constraints Management
Certificate: Manufacturing Leadership
Core Selective for:
Master’s Degree

E M 430/530
Applications of Constraints Management

3 semester credits
Every system can be characterized as a chain of interlocking activities or a network of interlinked events. The operation or productivity of such a linkage is limited by its weakest link. Constraint Management has a broad application for a variety of management problems. The Theory of Constraints provides powerful tools for finding the problem, creating breakthrough solutions, and planning the implementation. This course focuses on proven solutions generated from applying the Theory of Constraints to a large number of real-world problems. The proven solutions offer innovative, successful solutions that are superior to previous methods.
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Required for:
Certificate: Constraints Management
Certificate: Logistics and Supply Chain Management
Certificate: Facilities Management
Selective for:
Certificate: Project Management
Certificate: Systems Engineering Management
Elective for:
Master’s Degree

E M 534
Contemporary Topics in Constraints Management

3 semester credits
This course is an upgrade in the Theory of Constraints (E M 526). TOC continues to grow and mature in theory and applications. Those who took Theory of Constraints more than five years ago need to learn the new and developing theory and practices for a wide range of applications. Students are expected to complete a full Thinking Process analysis based upon their local environment using the newest TP Tools. This is an opportunity to improve thinking processes and the Categories of Legitimate reservation. From this Thinking Process analysis, students will later create a Strategy and Tactics Tree for their environment. A review of Drum-Buffer-Rope, Critical Chain, Replenishment and Supply Chain are included. The emphasis is on the newest methods and techniques. These topics broaden and strengthen understanding of systems.
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Prerequisites:
E M 526 and E M 530 or permission of the instructor
Selective for:
Certificate: Constraints Management
Elective for:
Master’s Degree

E M 438/538
Lean Agility

3 semester credits
This course covers methods of improving production with using lean manufacturing and six sigma principles and introduces the “Theory of Constraints” to select which projects to apply the lean and six sigma principles.
Download Course Syllabus for E M 438
Download Course Syllabus for E M 538
Required for:
Certificate: Manufacturing Leadership
Selective for:
Certificate: Six Sigma Quality Management
Elective for:
Master’s Degree

E M 540
Operations Research for Managers

3 semester credits
Applying linear, integer, goal programming; network optimization; queuing analysis; dynamic programming; simulation; Markov analysis; and forecasting to engineering management decisions are covered in this course. This course introduces a number of models that are effective in solving certain classes of managerial problems. Students will learn how to apply these tools to various representative sample problems. The tools include linear programming, network models, scheduling models, integer and goal programming, dynamic programming, stochastic models, decision theory, queuing models, digital simulation and inventory systems. The course also discusses how models are integrated into decision support systems, heuristics, and expert systems.
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Core Selective for:
Master’s Degree

E M 545
Technical Decision Analysis

3 semester credits
Decision analysis provides engineers a structured discipline for describing, analyzing, and finalizing decisions involving uncertainly. Individuals and organizations make decisions every day. Almost all decisions involve some uncertainty about the outcomes of the decisions and future conditions. Most people handle this uncertainty in intuitive ways. Research has confirmed that intuition is miserably unreliable in accessing the influence of this uncertainty on the outcomes of current decisions. Decision analysis provides a structured discipline for describing, analyzing, and finalizing decisions involving uncertainty.
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Prerequisites: 
E M 503 or equivalent
Core Selective for:
Master’s Degree

E M 555
Enterprise Resource Management

3 semester credits
This course addresses the managerial and operational challenges of advanced service and manufacturing systems characterized by tight integration, short cycle times and variety, and scope of product.
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Selective for:
Certificate: Constraints Management
Certificate: Logistics and Supply Chain Management
Elective for:
Master’s Degree

E M 460/560
Integrated Supply Chain Management

3 semester credits
Every organization has internal supply chains and links to external suppliers and customers. The structured dependency of chains, the uncertainty of forecasts, and systemic delays are amplified as individual links in the supply chain. Modern operation theories and information systems hold the promise of stabilizing variability by providing visibility along the whole supply chain. Additional control and operational performance factors are needed to provide a complete solution. This course examines the strategy and tactics of supply chain management to include “how to” techniques to implement, measure, and reward the individual links in the supply chain.
Download Course Syllabus for E M 460
Download Course Syllabus for E M 560
Required for:
Certificate: Logistics and Supply Chain Management
Certificate: Manufacturing Leadership
Core Selective for:
Master’s Degree

E M 464/564
Project Management

3 semester credits
The objective of the course is to help students understand the strengths and pitfalls of project management. The ultimate goal is to improve the effectiveness of the students at all levels of project management: from project selection and chartering at the highest managerial levels, to day-to-day skills for the project manager, and meaningful contribution and participation for project team members.
Download Course Syllabus for E M 464
Download Course Syllabus for E M 564
Required for:
Certificate: Project Management
Certificate: Systems Engineering Management
Core Selective for:
Master’s Degree

E M 565
Introduction to Systems Management

3 semester credits
The design, manufacture, and operation of complex systems presents a major challenge for today’s managers. These systems, encumbered schedule and cost constraints while pushing the state of the art technology, demand new tools for project planning, organizing, controlling. This course is designed to assist students in knowledge essential for the management of new and modified complex system development.
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Required for:
Certificate: Systems Engineering Management
Elective for:
Master’s Degree

E M 566
Systems Engineering Analysis and Practice

3 semester credits
Systems Engineering Analysis and Practice employs an interdisciplinary approach and means to enable the realization of successful systems. It focuses on defining customer needs and required functionality early in the development cycle, documenting requirements, and then proceeding with design synthesis and reliability improvement while considering the complete problem, including operations, performance, test, verification, manufacturing, cost, schedule, and disposal.
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Prerequisites: 
E M 565 or permission of  instructor
Required for:
Certificate: Systems Engineering Management
Elective for:
Master’s Degree

E M 567
Systems Supportability and Logistics Management

3 semester credits
The theory and practice of logistics engineering and management includes systems which are composed of hardware, software, people, processes and other elements which are necessarily interdisciplinary and complex. The emphasis in this class is on the role of logistics engineering and management in a system life cycle, from concept to retirement, the design of logistics subsystems and logistics oriented systems and the logistics management functions of planning, organizing, directing and controlling. Also included are the application techniques and best practices associated with topics in the logistics domain such as reliability, maintainability, supportability and sustainability.
Download Course Syllabus
Required for:
Certificate: Logistics and Supply Chain Management
Elective for:
Master’s Degree

E M 568
Risk Assessment and Management

3 semester credits
Risk assessment and management is the identification, analysis, and prioritization of risks; as well as the coordinated treatment of risk to prevent, minimize, monitor, and control the probability and/or impact of undesirable events and consequences. This graduate course covers the principles and applications of risk assessment and management in the context of engineering management and systems engineering. This course is about the systematic approach to the management of risk as applied to engineering, operations, and management decisions. The goal of the course is to engage students in active discovery of risk assessment and management concepts and tools. Students will be prepared to function in a business environment, developing an awareness of the challenges, the tools, and the process of designing and implementing risk assessment and management strategies. In addition to specialized topics in risk, this course will also discuss topics in economics, statistics, decision science, social science and other fields related to managing risks, in order to provide relevant basis to the methodological development of the risk body of knowledge.
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Elective for:
Master’s Degree
Selective for:
Project Management Certificate
Systems Engineering Management Certificate

E M 470/570
Six Sigma Quality Management

3 semester credits
The purpose of the Quality Management course is to provide the technical manager with an overview of the total field of quality. The subjects addressed throughout the course are: statistics of quality, quality cost, quality improvement, world-class quality, design for quality, vendor relations, Japanese manufacturing concepts, process control and capability, measurement systems, customer relations, product safety and liability, quality assurance, product design reliability, and strategic quality management. This is an application-oriented course and interrelationship between the various topics of quality management will be reviewed in case studies, readings and class discussion. Further investigation and a research project will be required of each student.
Download Course Syllabus for E M 470
Download Course Syllabus for E M 570
Required for:
Certificate: Six Sigma Quality Management
Elective for:
Master’s Degree

E M 575
Performance Management in Technical Organizations

3 semester credits
This course addresses the management of high technology engineering process based on seven key dimensions: effectiveness, efficiency, quality, productivity, quality of work life, innovation, and profitability. A critical element of the course is measurement and includes human performance management. The class addresses development of closed-loop measurement and control systems designed to provide information at the source of variation within the system, from an engineering and engineering management perspective, and provides students a current view of philosophies and methods for engineering organizational improvement of high technology processes.
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Core Selective for:
Master’s Degree

E M 480/580
Quality Control and Reliability

3 semester credits
This course covers quality improvement analysis for process and product quality; statistical process control, capability studies; acceptance sampling concepts; and reliability models for prediction and testing. The class addresses statistical methods used in quality analysis, and modeling process and product quality.
Download Course Syllabus for E M 480
Download Course Syllabus for E M 580
Required for:
Certificate: Six Sigma Quality Management
Core Selective for:
Master’s Degree

E M 585
Quality Improvement Using Design of Experiments

3 semester credits
Design of experiments is a systematic and efficient method of design optimization for performance, quality and cost in quality engineering. Statistical quality control improves the product and/or process quality for a given design. This course examines the design in order to acquire a better product/process quality. This course gives engineers a current understanding of the techniques and applications of design of experiments in quality engineering design.
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Prerequisites:
E M 503 or equivalent preferred
Required for:
Certificate: Six Sigma Quality Management
Core Selective for:
Master’s Degree

E M 587
Managing Work Design for Safety and Productivity

3 semester credits
Managing Work Design for Safety and Productivity provides an integrated approach to time-and-motion studies, human factors, and ergonomics to design work that simultaneously improves both productivity and safety. This course teaches sound engineering methods using realistic standards to optimize work design.
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Elective for:
Master’s Degree

E M 490/590
Leading Design and Innovation

3 semester credits
Leading Design and Innovation covers techniques to identify opportunities for innovation and methods to lead comprehensive product design and development. Key topics include: Design for Manufacturability, Concurrent Engineering, Designing the Product, Designing for Lean and Build-to-order, Standardization, Minimizing Cost by Design, and Design for Quality.
Download Course Syllabus for E M 490
Download Course Syllabus for E M 590
Required for:
Certificate: Manufacturing Leadership
Selective for:
Certificate: Logistics and Supply Chain Management
Certificate: Six Sigma Quality Management
Certificate: Systems Engineering Management
Elective for:
Master’s Degree

E M 591
Strategic Management of Technology and Innovations in Engineering

3 semester credits
This course focuses on the concepts, techniques, and processes of management with direction and purpose. The use of technology for competitive advantage and the interaction of technology with other strategic variables are central themes covered. The objective of the course is to understand both the formulation of strategic decisions and the management of strategic processes and covers analytical, behavioral, and creative aspects of management. This class is to be taken in the final semester of the program.
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Core Selective for:
Master’s Degree

E M 595
Systems Architecting (new course, Spring 2018)

3 semester credits
A fundamental understanding of systems architecting is essential for today’s technological leaders to manage and lead complex interconnected sociotechnical system designs such as computer and information systems, command and control systems, space systems, transportation systems, agricultural systems, and health management systems, to name a few. System Architecting addresses the role of systems architecture and the systems architect, the system architecting process, and practical heuristics for developing robust, flexible system architectures. The course focuses inside the system solution boundary to develop operational, logical (functional), and physical architectures meeting defined system requirements that address customer needs and ultimately provide an optimal system design that addresses a well-defined problem or opportunity. Students will apply architectural principles and practices to the development of a system architecture that will provide insight to the linkages between stakeholder requirements and their translation to system requirements, early architectural decisions, and system deployment, operation and sustainment phases, and associated development, operation and support costs. Instructional methods will consist of lectures with interactive student participation, video presentations, guided online discussions, homework problems/review with quizzes, student team presentations, and a final individual project.
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Elective for:
Master’s Degree

E M 596
Resourceful Leadership: An Introduction (new course, Spring 2018)

3 semester credits
This course pushes students beyond the conventional boundaries of engineering and scientific inquiry: problem solving, critical thinking, engagement with others, personal and team development. Students will engage interactively: exploring case studies derived from contemporary business practice, developing techniques and practical capabilities, discussing and critiquing real-world exercises and demonstrations. There will be a strong emphasis on class interaction and participation.
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Elective for:
Master’s Degree

E M 600
Special Projects or Independent Study

Variable Credit: 1-3 semester credits; S/F grading
May be repeated for credit.

E M 701 – Replacing E M 702 Fall 2017
Master’s Independent Capstone

3 semester credits (By arrangement only.)
Students must enroll in a minimum of 2 credits of E M 702 their final semester regardless of the option they choose. Neither the case study nor the capstone project options will be available in summer sessions.

  • Case Study (Option I)
  • Capstone Project (Option II)

Learn more.

Required for:
Master’s Degree

E M 702 – Discontinued after Fall 2017 (see E M 701)
Master’s Special Problems: Directed Study or Examination

2-4 semester credits (By arrangement only.)
Students must enroll in a minimum of 2 credits of E M 702 their final semester regardless of the option they choose. Neither the exam nor the final semester of the project will be available in summer sessions.

  • Option I: Comprehensive Exam
  • Option II: Project

Learn more.

Required for:
Master’s Degree

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Videos

The Bullwhip Effect

Learn about the “Bullwhip Effect” and why managing supply chains is so difficult.