Quality management uses tools and techniques that ensure products are manufactured without defects with the goal of meeting industry and government standards. Six Sigma is one of the most respected and widely accepted methodologies in quality management and improvement worldwide. Six Sigma utilizes the DMAIC (Define, Measure, Analyze, Improve, Control) problem solving framework to improve system quality. Foundational concepts have much in common with Total Quality Management and ISO 9000, including cross-functional product design, process management, supplier quality management, customer involvement, information and feedback, committed leadership, strategic planning, cross-functional training, and employee involvement. A quality management system maintains the integrity of a company’s products to meet the expectations of the customer. Quality management encompasses a toolset that includes fundamental descriptive statistics as well as sophisticated statistical design of experiments.
Masters Program (METM)
The ETM program is specifically tailored for technical professionals who want to advance their careers while still working full time. METM Combines technical and business skill development meant for managing and leading engineering/ science/ technical teams, projects, and organizations.
Graduate Certificate Programs
The ETM graduate certificate program allows students to complete shorter professional blocks of coursework relevant to their specific needs.
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