Six Sigma is one of the most respected and widely accepted methodologies in quality management and improvement worldwide. The certificate course includes a philosophical foundation for quality improvement, plus a very robust set of tools and techniques that have proven successful in identifying and solving quality problems. Foundational concepts have much in common with Total Quality Management and ISO 9000, including cross-functional product design, process management, supplier quality management, customer involvement, information and feedback, committed leadership, strategic planning, cross-functional training, and employee involvement. The course work required for this certificate covers history of quality management and the key contributions of many pioneers in the area, including Walter A. Shewhart, Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Joseph M. Juran, Kaoru Ishikawa, Genichi Taguchi and others. The toolset extends from fundamental descriptive statistics and basic problem solving to sophisticated statistical design of experiments and evolutionary operations.
Career Benefits and Advancement
This certificate provides supervisors and managers with the knowledge and skills needed to be more effective in the workplace, or prepares those who wish to pursue those roles and advance their careers. When completed, you will be able to:
- Successfully identify and solve quality problems.
- Design products and services which are robust, reliable, cost effective, and customer- driven.
- Design sophisticated statistical experiments which glean the maximum amount of critical information from the smallest number of experiments to determine optimal design features and operating parameters.
- Participate in and lead major problem solving and quality improvement efforts.
Students must successfully complete four courses (12 credit hours). Course descriptions and syllabi can be found on the Individual Courses page.
- Either of:
- E M 538 Lean Tools for Systems Improvement
- E M 590 Leading Design and Innovation
- E M 570 Systems Improvement: Integrating TOC, Lean, and Six Sigma *
- E M 580 Quality Control and Reliability
- E M 585 Design of Experiments
Minimum requirements for admission to the certificate program include:
- a bachelor’s degree
- 3.0 undergraduate GPA
- a personal statement
- a résumé
Because the certificates consist of regular graduate courses, admission to the graduate school is still necessary.